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Solar At Scale - Solar Setter Mastery
Solar At Scale - Solar Setter Mastery
1. Solar Product Knowledge
How Solar Works
Solar 101: A Guide To Buying Solar Power Systems
Why Solar is Different
Solar Batteries
Heat Pumps
VIC
Federal Govt Rebates (STCs)
Calculating STCs
Solar Victoria Rebate
Solar Panel (PV) Rebate
Solar for Renters Rebate
Solar Battery Loans
Hot Water Rebate
Approved Products
DNSPs
Grid-Connection Rules
2. Sales Philosophy
What is Sales?
The Basics
The 60/30/10 Rule
3 Cs of Sales
State Management
The Myth of Price and Money
Work Ethic & Perseverance
Convincing vs Persuading
2. Outbound Calling
Leads
Approaching Different Types of Leads
Cold Calling Script
Aged Lead Script
RECORDINGS
Rebuttals
Voicemail Script
3. Triage Call
Triage vs Discovery Call
Mindset
Goals of a Triage
Technical Knowledge for Triage
Focus on the Problem
Existing Solar Systems
Triage Script
Aged Lead Triage
Fresh Lead Triage
Booked Triage
Alternative Triage Script
RECORDINGS
4. CRM Software Set-Up
Calendly
Close CRM
The Set Up
Adding Email Signature
Creating Phone Numbers
Statuses & Pipelines
Lead Statuses
Opportunity Pipeline
Custom Activities & Fields
Custom Fields
Custom Activities
Templates
Email Templates
SMS Templates
Reporting & Metrics
How To Guides
Leads and Contacts
How to create a lead
How to create a contact
How to merge leads
Calling & Auto Diallers
Making/Logging Calls
Automatic Diallers
Emails & SMS Messaging
Email/SMS Templates
How to Send Emails
Sending SMS messages
Workflows
Creating Tasks
Importing Leads
5. Commission Breakdown
Quiz
Calling & Auto Diallers
Making/Logging Calls
How to make a call from Close
This feature would be used when calling someone directly from Close, using a number registered within the program.
Navigate to the customer’s
Lead page
.
Click the
Call
button at the top of the page.
The phone will begin ringing until the customer answers or it goes to voicemail
Leave notes about the call in the
Call Activity
that appears.
If there is no answer, you can also leave a voicemail message.
If you leave a voicemail message, please mention that in the notes.
Click
Done
when you are finished.
How to log a call in Close
This feature would be used if you call someone from an external phone number not registered within Close.
Navigate to the customer’s
Lead page
in Close.
Click the dropdown arrow next to the
Call
button.
Click
Log a call
Type in any notes about what happened on the call.
In the bottom left hand corner of the call activity, select which contact you called and enter the length of the call.
Click
Done
when you are finished.
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